May 8, 2024

The Essential Role of Disclaimers in UGC

When making sure your creative briefs are aligned with your brand's goals and objectives, there's a tiny detail that makes a huge difference: disclaimers. With rules getting tougher, making these notices clear and visible has never been more important.

When making sure your creative briefs are aligned with your brand's goals and objectives, there's a tiny detail that makes a huge difference: disclaimers. With rules getting tougher, making these notices clear and visible has never been more important.

As a UGC platform, we can confidently highlight numerous reasons why UGC is a powerful marketing strategy, including its effectiveness in engaging audiences on social media through short-form content. However, even though this content may only last for a minute or more, overlooking the important stuff won't go unnoticed.

As the regulatory standards tightens, the importance of incorporating clear and visible disclaimers in UGC briefs has never been more critical. Brands need to ensure their content remains within the legal boundaries to maintain transparency and trust with their audience.

Here's why explicit disclaimers are becoming a crucial part of UGC strategy and how to effectively implement them before the UGC creator hits the record button.

Visibility Matters​

One key observation is that disclaimers must reside within the safe zone to be easily visible to viewers.

Gone are the days when brands could tuck away disclaimers in obscure corners of their content. To stay within legal parameters and build trust, these disclaimers need to be front and centre—catching the viewer's eye without detracting from the message of the UGC itself. This ensures that the audience can recognise the disclaimer at first glance, maintaining the integrity of your brand communication.

To maximise legibility, it's best to opt for high-contrast colour schemes for the text and its background. Black text on a white background (or vice versa) isn't just a design preference—it's a necessity for readability.

Evolving Standards

The regulatory landscape for digital content is becoming stricter, with entities like the Financial Conduct Authority (FCA) closely monitoring how companies disclose necessary information.

Consider the following disclaimer examples that demonstrate the evolving standards:

  • A credit card company stresses the importance of including specific APR and balance messages to comply with FCA regulations.
  • A funeral company highlights their authorisation and regulation by the FCA, providing essential information for consumer confidence.
  • A credit score company are transparent about improvements to credit score not being guaranteed

Why It Matters?

​Clear, visible, and accurate disclaimers protect both the brand and the consumer. They ensure that promotional content does not mislead viewers, which builds a culture of transparency and accountability. For brands, this practice not only averts potential legal pitfalls but also builds consumer trust—an invaluable asset in today’s competitive market.

Moving Forward

​Incorporating disclaimers within the safe zone of your UGC briefs is more than a legal checklist; it's a commitment to ethical marketing. As brands navigate the complexities of digital advertising, prioritising clarity and visibility in disclaimers will be instrumental in aligning promotional practices with consumer protection standards and regulatory expectations.

​By ensuring your disclaimers are clear within your creative brief, you're also creating transparent communication with the creator, guaranteeing full alignment and avoiding the need for creator revisions if they were initially unaware of such disclaimers.

​As we move toward a more regulated video marketing world, the emphasis on clear disclaimers in UGC cannot be underestimated. By using best practices for disclaimer visibility and readability, brands can ensure their UGC campaigns are not only compliant but also built on a foundation of transparency and trust.

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